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Hiring "Senior Support Engineer" for Pelatro Solutions Pvt Ltd, Bangkok

Posted 12 Jul 2019

Pelatro Solutions Pvt Ltd

Bangkok (Telecomm)

Role - Senior Support Engineer

Work Experience - 2 to 5 years

(Should be Thai National)

Language proficiency - Thai and English

Objective of the role -

• Responsible for deploying and supporting the product/CRs at customer environment. • Managing the tickets from customer adhering to SLA

Responsibilities/ Tasks -

  1. Installation of product/solution and its dependencies on servers
  2. Following up with customer points of contact for various aspects.
  3. Integration of product with various external entities and readiness of the solution.
  4. End to end system testing before handing over system to customer for user acceptance testing.
  5. Driving the UAT with end customer(s) from support perspective
  6. Launch and post-go live management of the product, including Monitoring and automation of various jobs

Skills -

  1. Very good knowledge on Unix and Shell scripting
  2. 2 to 5 year experience with Telecom BSS/OSS solution in prior with at least two customers with/without onsite presence.
  3. Good knowledge on RDBMS concepts and Oracle Queries
  4. Preferred knowledge on Hadoop/HBase/PostGreSQL
  5. Extensive experience of systems development including involvement in all major stages of software development projects.
  6. Good Knowledge and appreciation of systems development lifecycles and methodologies.
  7. Well established communication (in Thai and English languages), presentation, motivational and inter-personal skills associated with person-management abilities.
  8. Thorough understanding, appreciation and analysis of the issues underlying systems development.
  9. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed.
  10. Prior experience in Telecom sources ETL tool experience is preferred.

Interested to explore this job opportunity?

Please send in your resume at with the below details-

Total Work Experience -

Current Compensation -

Expected Compensation -

How soon can you join?

Thanks and regards,

HR Team Pelatro Solutions Pvt Ltd.



How to Apply

Send your resume/CV at